Harbin Clinic Promotes Wendy Pitts to Chief Quality Officer

Harbin Clinic has promoted long-time employee Wendy Pitts to the newly created position of Chief Quality Officer (CQO). In her new role, Pitts will be responsible for the planning, administration, and monitoring of clinical quality improvement processes. As a member of the executive leadership team, Pitts will initiate and oversee the development of a comprehensive clinical quality and performance improvement program.

“Wendy has been instrumental in ensuring that Harbin Clinic is well-positioned to thrive in a value-based reimbursement system,” said Dr. Ken Davis, President and CEO of Harbin Clinic. “We are fully committed to providing the highest quality care for our patients, and with Wendy at the helm, we have continued to improve clinical processes for enhanced patient outcomes. We are very excited to have her on board as a member of the executive leadership team.”

Pitts provides leadership, vision, direction, coordination and management for a broad range of clinical integration and quality measures. Her commitment to excellence is evident through her work to ensure that all standards are met for accreditation in the departments she oversees. Under her leadership, each of Harbin’s primary care offices and the Harbin Clinic Tony E. Warren, M.D. Cancer Center has achieved esteemed certification by the National Committee for Quality Assurance (NCQA).

Pitts joined Harbin Clinic in 1987 as an ophthalmology surgical nurse. She has served in various leadership positions during her 28 years with Harbin Clinic, including as cardiac rehab manager, cardiovascular division manager, best practices development director, director of operations of satellite offices, and most recently, senior director of healthcare processes and outcomes. She earned an associate’s degree in nursing from Floyd Junior College (Georgia Highlands College), a bachelor’s degree in business administration from Shorter University, and a master’s degree in business administration from Troy University.